Privacy Policy

We care about your privacy. Please read this because it explains:

• What personal information we collect about you

• How we use your information

• Who we might share it with

We will never share your information without your permission, unless the law allows us to or it’s explained here.

Who we collect information about

We collect information about:

• People who work for us (past, present, and future)

• Customers

• People who use our website

• People who subscribe to our updates

• Other people we work with

We follow strict privacy laws to protect your information. Everyone who works with us — employees, suppliers, or partners — must follow these rules.

The law we follow

We follow the General Data Protection Regulation (GDPR).
This law protects personal data of people in the UK and EU. If we break the rules, we could face big fines. We make sure we always follow the law.

What “personal data” means

Personal data means any information that can identify you, like:

• Your name

• Your address

• Your phone number

• Your email

• Your bank details

• Location or online ID

Processing means doing anything with your data — collecting, storing, using, or deleting it.

Our rules for handling your data

We follow these principles:

1. We use your data fairly, legally, and openly.

2. We collect it for clear, specific reasons.

3. We only collect what we need.

4. We try to keep it accurate and up to date.

5. We keep it only as long as needed.

6. We keep it safe and secure.

Your rights

You have the right to:

• Know what we collect and why

• See the information we hold about you

• Ask us to fix mistakes

• Ask us to delete your data

• Ask us to stop using your data

• Move your data to another company

• Object to how we use your data

• Be protected from automated decisions that affect you

When we can use your data

We only use your personal data if:

1. You give us permission (consent)

2. We need it to do our job for you (contract)

3. The law says we must (legal duty)

4. It’s to protect your life or safety (vital interests)

5. It’s for the public good (public interest)

6. We have a good reason (legitimate interest) that doesn’t harm your rights

Examples of how we use your data

We may use your data to:

• Provide our cleaning services

• Manage our relationship with you

• Take payment

• Send you information about our services

• Improve our business and services

• Follow legal and safety rules

• Stop fraud or crime

Keeping your data safe

We design our systems to protect your privacy from the start (“privacy by design”).
We only keep the data we need and use extra safety steps like encryption and secure storage.

Sharing and sending data abroad

If we send your data outside the UK or EU, we check that the country has proper privacy protection laws in place.

If something goes wrong

If there’s a data breach that could harm you, we’ll tell the right authorities within 72 hours and, if needed, we’ll let you know.

How we stay compliant

We:

• Make sure everyone knows the rules

• Give staff privacy training

• Keep clear records of how we use data

• Regularly review our privacy practices