What types of cleaning services do you offer?

We offer a wide range of cleaning services including domestic cleaning, deep cleaning, carpet cleaning, after-party cleaning, end-of-tenancy cleaning, washing & ironing, and office cleaning.

How do I request a cleaning service?

You can request a service by submitting a form on our website, emailing us at info@golondoncleaners.co.uk, or reaching out via Instagram.

What are your opening hours?

We operate Monday to Saturday, 24 hours a day.

Do you offer same-day cleaning services?

Yes, same-day cleaning services are available depending on availability and your location.

What areas of London do you service?

We provide cleaning services across all areas of London, including North, South, East, West, Central, North West, South West, and South East.

What payment methods do you accept?

We accept payments via cash, bank transfer, and major credit/debit cards.

Do you offer discounts or packages for regular bookings?

Yes, we offer competitive pricing and discounts for recurring bookings. Please contact us for more details.

Frequently Asked Questions – Cleaning Services in London

Go London Cleaners is an established cleaning company with years of experience providing professional cleaning services across London. Our goal is always client satisfaction, helping us build lasting relationships.

Below are frequently asked questions to help you understand how our company operates and the services we provide.

1. Can I specify the day the cleaner comes?

Yes. Go London Cleaners makes every effort to meet the requirements of prospective clients. In most cases, it is possible to specify the day your cleaner attends.

To arrange a specific day, please complete our ‘Book A Cleaner’ form, and we will do our best to accommodate your schedule.

2. Do I pay the cleaners?

You pay the cleaner the fee agreed with our office. Payment can be made directly in cash or Bank Transfer. Any tips or bonuses can be paid directly to the cleaner.

3. Do I receive the same cleaner each week?

Yes. Go London Cleaners understands it is preferable to have the same cleaner every week, and under normal circumstances, this is the case.

4. Do you have insurance?

Yes. Cleaning Services in London arranges appropriate insurance for all cleaners. You are covered for any damage to your property while our cleaners work in your home.

5. Do you offer an hour-a-day cleaning?

No. Our minimum service is two and a half hours per visit to ensure travel and other expenses are proportionate to the cleaners’ wages.

6. Do you offer monthly cleaning service?

Yes. Go London Cleaners can arrange for a cleaner to attend as often as you like. We cannot always guarantee it will be the same cleaner each visit, but we do our best to maintain consistency.

7. How do you guarantee reliability and honesty?

At induction, all cleaners are thoroughly trained in reliability, honesty, and quality control procedures. References are checked to ensure a proven employment record.

8. How do you vet your cleaners?

Go London Cleaners carefully vets prospective cleaners for:

Immigration status
Proof of identity and home address
Past work history and references
Personality suitability
Initial testing on common cleaning tasks

This ensures only trusted cleaners enter your home.

9. How long will it take to find a cleaner?

We respond to all queries within 24 hours. Depending on location, time, and workload, most clients have a cleaner available within 7 days.

10. How do I book your services?

Complete our ‘Book A Cleaner’ form. We will contact you within 24 hours to discuss arrangements.

11. Can you provide a cleaner if I move to a new location?

Yes, as long as your new address is within the M25 area.

12. What if I am not happy with the cleaner?

We treat every client as valuable. If a cleaner lets you down, we will do our utmost to rectify the situation and ensure it doesn’t happen again. Contact us immediately if you experience any issues.

13. What types of cleaning jobs can the cleaners do?

Our cleaners handle most types of cleaning, including:

Vacuuming
Polishing
Dusting
Kitchen & Bathroom cleaning

For specific requirements, please contact our office.

14. What range of cleaning services do you provide?

In addition to domestic cleaning, our fully insured cleaners provide:

We also cater for private and residential properties, restaurants, offices, churches, film studios, and estate agents.

15. Who caters for the cleaners’ transport?

Cleaners use their own transportation to attend appointments.